Frequently Asked Questions
Everything you need to know about our premium linens and event supplies.
How long does shipping take for my order?
Most orders are processed within 24-48 business hours. Standard shipping typically takes 3-5 business days depending on your location, while expedited options are available at checkout.
What is your return policy for event linens?
We accept returns on unused, unopened items in their original packaging within 30 days of delivery. Please note that a restocking fee may apply, and custom-made or clearance items are final sale.
Do you offer wholesale pricing for event planners?
Yes, we offer competitive wholesale pricing and bulk discounts for event planners, venues, and hospitality businesses. Discounts are automatically applied based on the quantity added to your cart.
How do I care for my tablecloths and chair covers?
Most of our polyester and satin linens are machine washable on a gentle cycle with cold water and mild detergent. We recommend air drying or tumble drying on low heat to prevent shrinkage and maintain fabric integrity.
Can I request fabric swatches before placing a large order?
Absolutely. We understand that color accuracy is vital for events. You can purchase individual color swatches or entire color books through our website to ensure the fabric matches your vision.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and various 'Buy Now, Pay Later' options to make your event planning more flexible.